AI Agents
Create your own custom agent
A proven three-step process to take an agent from idea to production.
- 1
Step 1: Scope & Curate Data
Define exactly what the agent should handle, then select, clean and approve the documents and records it learns from.
- 2
Step 2: Set Up the Application
Make the system measurable and iterable: log what the agent sees, what it returns, and how users interact with it.
- 3
Step 3: Design the Evals
Build a test suite of real questions with expected outcomes, so every change is scored before it reaches customers.
Live Demo
Customer support agent
Walk through all three steps with a working mock agent.
Scope
The agent answers common customer questions about refunds, accounts, shipping and billing — and hands anything else to a human.
Curate knowledge sources
Choose which approved documents the agent may learn from.
Dataset summary
- Sources enabled
- 3/4
- Documents
- 193
- PII redacted
- Yes
- Duplicates removed
- 37
Tip: switch off “Billing & subscriptions”, then run the evals in Step 3 to see quality drop.
Live Demo
E-Commerce agent for ERP
The same three steps, applied to an agent that reads orders, inventory, invoices and vendors from your ERP.
Scope
The agent answers questions about sales orders, inventory, invoices and vendors by reading approved ERP records — and routes anything else to operations.
Curate ERP data sources
Choose which ERP modules the agent may read from.
Dataset summary
- Modules enabled
- 3/4
- Data feeds
- 297
- PII redacted
- Yes
- Sync interval
- 15 min
Tip: switch off “Vendors & purchase orders”, then run the evals in Step 3 to see quality drop.
Live Demo
MOSAIC — clinical trial data agent
MOSAIC (Multi-Agent Operating System for AI Cognition) is a production multi-agent system that ingests clinical trial data from ClinicalTrials.gov and PubMed.
The problem it solves
About 30% of completed clinical trials never publish their results. Outcome switching, timeline delays, and safety discrepancies are buried across 400,000+ government records that no single human can read simultaneously.
MOSAIC reads all of them at once and surfaces what humans miss (2022).
Scope
MOSAIC (Multi-Agent Operating System for AI Cognition) is a production multi-agent system that ingests clinical trial data from ClinicalTrials.gov and PubMed. This agent answers questions about trials, publications, enrollment and safety signals — and routes anything else to research operations.
Curate research data sources
Choose which data sources the agent may read from.
Dataset summary
- Sources enabled
- 2/4
- Data feeds
- 832
- PII redacted
- Yes
- Sync interval
- Daily
Tip: switch on “Safety signals & FAERS reports”, then run the evals in Step 3 to see the pass rate improve.
