AI Agents

Create your own custom agent

A proven three-step process to take an agent from idea to production.

  1. 1

    Step 1: Scope & Curate Data

    Define exactly what the agent should handle, then select, clean and approve the documents and records it learns from.

  2. 2

    Step 2: Set Up the Application

    Make the system measurable and iterable: log what the agent sees, what it returns, and how users interact with it.

  3. 3

    Step 3: Design the Evals

    Build a test suite of real questions with expected outcomes, so every change is scored before it reaches customers.

Live Demo

Customer support agent

Walk through all three steps with a working mock agent.

Agent Studio · Customer Support Agent

Scope

The agent answers common customer questions about refunds, accounts, shipping and billing — and hands anything else to a human.

Curate knowledge sources

Choose which approved documents the agent may learn from.

Dataset summary

Sources enabled
3/4
Documents
193
PII redacted
Yes
Duplicates removed
37

Tip: switch off “Billing & subscriptions”, then run the evals in Step 3 to see quality drop.

Live Demo

E-Commerce agent for ERP

The same three steps, applied to an agent that reads orders, inventory, invoices and vendors from your ERP.

Agent Studio · E-Commerce Agent for ERP

Scope

The agent answers questions about sales orders, inventory, invoices and vendors by reading approved ERP records — and routes anything else to operations.

Curate ERP data sources

Choose which ERP modules the agent may read from.

Dataset summary

Modules enabled
3/4
Data feeds
297
PII redacted
Yes
Sync interval
15 min

Tip: switch off “Vendors & purchase orders”, then run the evals in Step 3 to see quality drop.

Live Demo

MOSAIC — clinical trial data agent

MOSAIC (Multi-Agent Operating System for AI Cognition) is a production multi-agent system that ingests clinical trial data from ClinicalTrials.gov and PubMed.

The problem it solves

About 30% of completed clinical trials never publish their results. Outcome switching, timeline delays, and safety discrepancies are buried across 400,000+ government records that no single human can read simultaneously.

MOSAIC reads all of them at once and surfaces what humans miss (2022).

Agent Studio · MOSAIC Clinical Research Agent

Scope

MOSAIC (Multi-Agent Operating System for AI Cognition) is a production multi-agent system that ingests clinical trial data from ClinicalTrials.gov and PubMed. This agent answers questions about trials, publications, enrollment and safety signals — and routes anything else to research operations.

Curate research data sources

Choose which data sources the agent may read from.

Dataset summary

Sources enabled
2/4
Data feeds
832
PII redacted
Yes
Sync interval
Daily

Tip: switch on “Safety signals & FAERS reports”, then run the evals in Step 3 to see the pass rate improve.